Commonly Asked Questions

HOW MUCH NOTICE DO YOU REQUIRE FOR AN ORDER?

WE ADVISE PROVIDING AS MUCH NOTICE AS POSSIBLE WHEN ORDERING TO ENSURE YOUR SLOT. PLEASE GET IN TOUCH VIA OUR CONTACT PAGE OR EMAIL info@ foreversundae.com

WHERE IS COLLECTION FROM?

COLLECTION IS FROM KINGSTOWN, ST. VINCENT. WE ARE RUNNING SOCIALLY DISTANCED COLLECTIONS; PLEASE WEAR A MASK, HAVE EXACT CASH. ONCE YOU HAVE ARRIVED, PLEASS INFORM US OF THE NAME ON THE ORDER.

DO YOU OFFER GIFT CARDS?

YES.

WHAT ARE THE PAYMENT METHODS?

CURRENTLY WE ARE ACCEPTING CASH PAYMENTS ONLY.

HOW DO I SECURE MY BESPOKE ORDER?

NO ORDER IS CONFIRMED WITHOUT A 50% NON-REFUNDABLE DEPOSIT OR FULL PAYMENT.

HOW LONG IS THE RESPONSE TIME AFTER MY ENQUIRY HAS BEEN SUBMITTED?

WE AIM TO RESPOND TO ALL ENQUIRIES WITHIN 72 WORKING HOURS – BUT PLEASE NOTE, THIS MAY BE INCREASED AT PEAK TIMES.

FAQ: FAQ